Privacy Policy
Last updated: 9 June 2026
1. Introduction
Parentsy is a mobile and web-based community platform for parents and caregivers. Parentsy helps adults discover parent communities, exchange experiences, and organize private coordination spaces such as playdates, school groups, local parent circles, and carpools.
This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website, mobile app, waitlist, community features, or contact us.
Parentsy is operated by:
Parentsy group M IKE
Αλεξανδρουπόλεως 20
11527 Athens
Greece
GEMI No.: 193668503000
VAT No.: 803279075
Email: contact@parentsy.app
For privacy-related questions, you can contact us at contact@parentsy.app.
2. Who can use Parentsy
Parentsy is intended for adults only. You must be at least 18 years old to use Parentsy.
Parentsy is not directed at children and does not knowingly collect personal data directly from children. Children cannot create accounts on Parentsy.
Parentsy does not create public child profiles.
Parents or caregivers may voluntarily provide limited child-related information, such as a child’s age, birth year, or gender, to improve community relevance and personalization. This information is optional and should not include sensitive information.
We encourage users not to share identifiable or sensitive information about children, including full names, exact addresses, school details, medical details, or identifiable photos, unless they have the legal right and a clear reason to do so.
3. Data we collect
Depending on how you use Parentsy, we may collect the following types of data:
Account data:
- email address
- authentication provider information
- Firebase user ID
- login status
- account creation date
- account deletion status
Profile data:
- nickname or display name
- optional first name and last name
- optional profile photo
- parent or caregiver role
- interests
- approximate location or selected location
- optional child-related information such as age, birth year, or gender
Community and content data:
- posts
- comments
- replies
- communities joined
- private rooms joined or created
- polls
- events
- room activity
- bookmarks or saved content
- reports and moderation-related information
Location-related data:
- country
- city
- postal code area
- approximate location
- manually selected location
- approximate distance ranges for discovery features
We do not display your exact home address or precise location to other users. Location-based features are designed to use approximate location or area-level discovery.
Technical and usage data:
- device type
- operating system
- app version
- browser type
- IP address
- crash reports
- analytics events
- log data
- performance data
- security-related events
- advertising identifiers where applicable and permitted
Waitlist and website data:
- email address
- form submissions
- browser and device information
- IP address
- cookie and analytics data where applicable
4. How we use your data
We use personal data to:
- create and manage user accounts
- provide the Parentsy app and website
- enable community features, posts, comments, rooms, polls, events, and private coordination spaces
- personalize discovery, recommendations, and local relevance
- help users find relevant parent communities and other parents nearby
- improve safety, moderation, and abuse prevention
- respond to support requests
- send product updates or waitlist emails
- improve app performance and fix bugs
- analyze usage and improve the product
- display and measure advertising
- comply with legal obligations
- protect the rights, safety, and integrity of Parentsy and its users
5. Legal bases for processing
Where the General Data Protection Regulation applies, we process personal data based on one or more of the following legal bases:
Contract:
We process data that is necessary to provide the Parentsy service, including account creation, login, profile features, communities, rooms, posts, comments, and app functionality.
Consent:
We may ask for consent for optional features such as certain analytics, marketing emails, location permissions, personalized advertising, or advertising-related tracking where required.
Legitimate interests:
We process data to keep Parentsy safe, prevent abuse, improve our product, operate moderation tools, protect users, maintain service security, and understand how our service is used.
Legal obligation:
We may process or retain data where required by law, tax obligations, regulatory requirements, or valid legal requests.
6. Location data
Parentsy is built around local parent discovery and local organization. For this reason, location-related features are part of the product.
We may use approximate location, city, postal code area, country, or manually selected location to show relevant communities, parents, groups, or content.
We do not show your precise location to other users. You should never post your exact address publicly or in groups unless you intentionally choose to share it with trusted people.
You can control device-level location permissions through your operating system settings.
7. Child-related information
Parentsy does not offer child accounts and does not create public child profiles.
Parents or caregivers may optionally add limited child-related information, such as age, birth year, or gender, to make the app more relevant.
This information may be used to personalize communities, recommendations, content discovery, or local parent matching.
Users should not upload or share sensitive child-related information unless necessary and lawful.
8. Private groups, rooms, and messages
Parentsy may offer private groups, rooms, direct messages, or other member-only spaces.
Private spaces are designed to limit visibility to selected members. However, no digital communication can be guaranteed to remain completely confidential. Other users may copy, screenshot, or share information outside the app.
We may access, review, or process private content where necessary for safety, moderation, abuse prevention, technical support, legal compliance, or to investigate reports.
9. Moderation and safety
To keep Parentsy safe, we may process reports, user-generated content, account information, and interaction data.
We may review reported content, restrict features, remove content, suspend accounts, or take other action where users violate our Terms, Community Guidelines, or applicable laws.
10. Analytics
Parentsy uses analytics tools, including Firebase Analytics, to understand how the app is used, improve the product, detect issues, and make better product decisions.
Analytics data may include app interactions, screen views, feature usage, device information, approximate location, app version, and technical events.
Where legally required, we will ask for consent before enabling analytics that are not strictly necessary.
11. Crash reporting and performance monitoring
Parentsy uses Firebase Crashlytics and related Firebase services to detect crashes, technical issues, and performance problems.
Crash reports may include device information, app version, operating system, technical logs, crash traces, and related diagnostic data.
We use this data to improve app stability and fix bugs.
12. Advertising
Parentsy displays or may display advertising in the app, including in-feed ads.
We may use Google AdMob and related advertising technologies to deliver, limit, personalize, and measure ads.
Advertising-related data may include device information, advertising identifiers, approximate location, app interactions, ad impressions, clicks, and usage data.
Where required by law, we will ask for your consent before using personalized advertising or advertising-related tracking.
You may be able to manage advertising preferences through your device settings, consent choices, or operating system privacy settings.
13. Service providers
We use trusted third-party service providers to operate Parentsy.
These may include:
Google Firebase:
Used for authentication, database services, cloud functions, hosting, analytics, crash reporting, notifications, and app infrastructure.
Google Analytics for Firebase:
Used to understand app usage and improve product performance.
Firebase Crashlytics:
Used to detect crashes and technical issues.
Google AdMob:
Used for advertising and ad measurement.
Wix:
Used for website hosting, waitlist forms, and related website functionality.
Email and communication tools:
Used to respond to support requests and send service-related messages.
These providers may process personal data on our behalf and only for the purposes described in this Privacy Policy.
14. Cookies and website tracking
Our website may use cookies or similar technologies for functionality, analytics, performance, and security.
You can control cookies through your browser settings. Where legally required, we will ask for consent before using non-essential cookies.
15. Data retention
We keep personal data only as long as necessary for the purposes described in this Privacy Policy.
Typical retention periods include:
- account data: for as long as your account exists
- profile and community data: for as long as your account exists or until deleted
- child-related optional data: for as long as your account exists or until removed or deleted
- waitlist data: until you unsubscribe or request deletion
- support emails: as long as needed to handle the request and maintain reasonable business records
- crash logs and technical logs: for a limited period necessary for debugging, security, and reliability
- analytics data: for a limited period according to our analytics settings and provider retention periods
- advertising data: according to advertising provider retention periods and applicable consent settings
- moderation records: as long as reasonably necessary to protect users, investigate abuse, and enforce our rules
- backup copies: may remain for a limited time before being overwritten or deleted
Some data may be retained longer if required by law, necessary for legal claims, safety investigations, fraud prevention, or compliance obligations.
16. Account deletion
You can delete your account directly in the Parentsy app under account settings.
You may also request deletion of your account by contacting us at contact@parentsy.app.
When your account is deleted, we will delete or anonymize personal data that is no longer needed.
Some information may be retained where required by law, for security, fraud prevention, moderation records, dispute resolution, or legitimate business purposes.
Content that you shared in communities or rooms may be deleted, anonymized, or retained in a non-identifying form where necessary to preserve conversation context or community integrity.
17. Your rights
Depending on your location and applicable law, you may have the right to:
- access your personal data
- correct inaccurate data
- request deletion of your data
- restrict processing
- object to processing
- withdraw consent
- request data portability
- lodge a complaint with a data protection authority
To exercise your rights, contact us at contact@parentsy.app.
18. International data transfers
Some of our service providers may process data outside your country or outside the European Economic Area.
Where required, we rely on appropriate safeguards such as standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms.
19. Security
We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
However, no online service can guarantee absolute security. Users should use strong account protection and avoid sharing sensitive personal information unnecessarily.
20. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
If changes are material, we will provide appropriate notice, such as through the app, website, or email.
21. Contact
Parentsy group M IKE
Αλεξανδρουπόλεως 20
11527 Athens
Greece
Email: contact@parentsy.app